> They hand wave it away by saying the are "unknown to consumers". There's also the fact (also mentioned in the article) that buying split tickets (which is wh

> They hand wave it away by saying the are "unknown to consumers". There's also the fact (also mentioned in the article) that buying split tickets (which is what those kind of agencies will sell you if the respective operators don't offer through-tickets) won't give you the full protection of the passengers rights in case of delays, missed connections, etc.