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Note that the author receives $40 when you buy a reMarkable using the provided link. I've been using a reMarkable for some weeks on the job, and I'm generally

Note that the author receives $40 when you buy a reMarkable using the provided link. I've been using a reMarkable for some weeks on the job, and I'm generally satisfied. However, the reMarkable is not a proud linux computer. When changing to the subscription model, they introduced new Terms of Services. Among others, these prohibit reverse engineering the cloud API. Upon request, a customer service employee who had clearly never heard of the GPL clarified that as a customer I would certainly not be allowed to modify the operating system. Their legal team stepped in later to clarify that they accept the GPL, but still I should not dare to touch their API. reMarkable gave every customer from before the 12th of October a lifetime subscription that is not transferable, should I eventually sell the tablet. So, I paid a ton of money for a tablet that says "OCR your writing" and "Sync all your documents" on the box, but I can not sell it without losing functionality that is advertised with on the box. The pricing for the subscription is way above reasonable. As a note to the author, since you mentioned you recommended it to a psychologist: Please don't, or at least strongly suggest to keep away from connecting it to the internet. A random startup's cloud storage is not a place for sensitive medical and personal data. There is no option to sync the reMarkable with a self-operated WebDAV share or similar.

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bennyp101 5y ago
You can still use the sync feature without a subscription, you just can't keep old files forever in the cloud. "Without a subscription, you can still use the cloud to store and sync your notes. However, files will stop syncing to the mobile and desktop apps if they haven’t been opened in the last 50 days. They’ll still be automatically stored on your paper tablet"[1] [1] https://support.remarkable.com/hc/en-us/articles/4408249146385-No-Plan https://support.remarkable.com/hc/en-us/articles/44082491463...
- throw_ojfs82309 5y ago
  On they box it says, sync ALL your work, not sync the work of the last 50 days. They did not keep this promise.
akiselev 5y ago
I just discovered earlier today that my reMarkable 2 screen is broken after sitting on a shelf unused for a month or two. Suffice it say it was the worst part of my day and I even had flashes of conspiracy theory (now, really? right after a 1 year warranty expires?) especially since I don't remember touching it or placing anything on it in a long while even though I know I must have tossed something heavy on it for this kind of break. Learning about this debacle kind of softens that blow, in a weird way. I was really enthused about their openness and it would have hurt even more if I had gotten back into using it only to find out that it's the same shit, different company.
- pjerem 5y ago
  > and I even had flashes of conspiracy theory (now, really? right after a 1 year warranty expires? Not sure it could change anything to you but reMarkable is a EU company where the minimum legal warranty is of two years. Which implies : - that even if they were evil (which I'm sure they aren't), they wouldn't intentionally produce devices that last less than two years. - that it's not impossible that you could get a two year warranty, but they probably have different terms for US sales. But it's worth checking.
  - KennyBlanken 5y ago
    https://support.remarkable.com/hc/en-us/articles/360006779858-Terms-Conditions-reMarkable-2-Cloud-Subscription-Hong-Kong https://support.remarkable.com/hc/en-us/articles/36000677985... They repeatedly state that the terms and conditions of their services are Hong Kong jurisdiction. They have no "terms" for sales like refunds, unless you buy Connect. They literally say "local laws and regulations MAY apply" and tell you to "check your local laws" to figure out what return policy applies. What...
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bennyp101 5y ago

You can still use the sync feature without a subscription, you just can't keep old files forever in the cloud. "Without a subscription, you can still use the cloud to store and sync your notes. However, files will stop syncing to the mobile and desktop apps if they haven’t been opened in the last 50 days. They’ll still be automatically stored on your paper tablet"[1] [1] https://support.remarkable.com/hc/en-us/articles/4408249146385-No-Plan https://support.remarkable.com/hc/en-us/articles/44082491463...

throw_ojfs82309 5y ago
On they box it says, sync ALL your work, not sync the work of the last 50 days. They did not keep this promise.

akiselev 5y ago

I just discovered earlier today that my reMarkable 2 screen is broken after sitting on a shelf unused for a month or two. Suffice it say it was the worst part of my day and I even had flashes of conspiracy theory (now, really? right after a 1 year warranty expires?) especially since I don't remember touching it or placing anything on it in a long while even though I know I must have tossed something heavy on it for this kind of break. Learning about this debacle kind of softens that blow, in a weird way. I was really enthused about their openness and it would have hurt even more if I had gotten back into using it only to find out that it's the same shit, different company.

pjerem 5y ago
> and I even had flashes of conspiracy theory (now, really? right after a 1 year warranty expires? Not sure it could change anything to you but reMarkable is a EU company where the minimum legal warranty is of two years. Which implies : - that even if they were evil (which I'm sure they aren't), they wouldn't intentionally produce devices that last less than two years. - that it's not impossible that you could get a two year warranty, but they probably have different terms for US sales. But it's worth checking.
- KennyBlanken 5y ago
  https://support.remarkable.com/hc/en-us/articles/360006779858-Terms-Conditions-reMarkable-2-Cloud-Subscription-Hong-Kong https://support.remarkable.com/hc/en-us/articles/36000677985... They repeatedly state that the terms and conditions of their services are Hong Kong jurisdiction. They have no "terms" for sales like refunds, unless you buy Connect. They literally say "local laws and regulations MAY apply" and tell you to "check your local laws" to figure out what return policy applies. What...

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