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Genuine question: why not just have your own e-mail server with a bit of automation thrown in, something simple like https://github.com/docker-mailserver/docker

Genuine question: why not just have your own e-mail server with a bit of automation thrown in, something simple like https://github.com/docker-mailserver/docker-mailserver https://github.com/docker-mailserver/docker-mailserver I can understand something like SendGrid or PostMark for the more complex use cases or larger platforms, but surely for a one man SaaS, the simple self-hosted option wouldn't be out of the question either? Interacting with a mail server shouldn't be too hard either, say, with Python or any other general purpose programming language. Provided, that the IP addresses aren't blacklisted and that a simple VPN is sufficient. Do we live in a world of walled gardens, where the smaller mail servers would just have their mail be discarded, or something?

withinboredom 5y ago
When you run your own email server, you run a significant risk of getting to spam folders, especially at the beginning if one of your first customers marks your email as spam. You also have to deal with abuse complaints and discovering where the form is for whichever provider is blocking your email addresses while also dealing with a customer who never got an email from you with their receipt or invoice. It’s a pita. Did it once, never again.
lytefm 5y ago
> Do we live in a world of walled gardens, where the smaller mail servers would just have their mail be discarded, or something? Short answer: kinda yes. Longer answer: Especially if you launch something new (new Domain, only a few dozens subscribers/ transactional mails every day), it's difficult to build up enough reputation such that your mails gets into the customer's inbox - or even delivered at all. So even if email is included at your webhoster, you'll want to use a provider with whom you can be sure that your emails make it into the inbox.

withinboredom 5y ago

When you run your own email server, you run a significant risk of getting to spam folders, especially at the beginning if one of your first customers marks your email as spam. You also have to deal with abuse complaints and discovering where the form is for whichever provider is blocking your email addresses while also dealing with a customer who never got an email from you with their receipt or invoice. It’s a pita. Did it once, never again.

lytefm 5y ago

> Do we live in a world of walled gardens, where the smaller mail servers would just have their mail be discarded, or something? Short answer: kinda yes. Longer answer: Especially if you launch something new (new Domain, only a few dozens subscribers/ transactional mails every day), it's difficult to build up enough reputation such that your mails gets into the customer's inbox - or even delivered at all. So even if email is included at your webhoster, you'll want to use a provider with whom you can be sure that your emails make it into the inbox.