Where I work, this routine stuff is handled by an ops team. But we have a saying that ops will have a different job scope every 6 months because it will be auto

Where I work, this routine stuff is handled by an ops team. But we have a saying that ops will have a different job scope every 6 months because it will be automated. The ops team gets plenty of respect and are probably the real PCs. However phrasing it as PC/NPC work does seem insulting. Even games are evolving into forms where everyone is the PC. To mess with the analogy even more, it's usually low level PCs that are tasked with rat hunting and fetch quests.