3 ms·

Is this the general consensus of their attitude towards quality? Curious if people think this is an artifact of SV culture to move fast? Having previously work

by bumby 5y ago

Is this the general consensus of their attitude towards quality? Curious if people think this is an artifact of SV culture to move fast? Having previously worked in safety critical spaces in aerospace and automotive, this lackadaisical attitude to QC is a bit foreign to me.

stefan_ 5y ago
It goes a bit beyond lack of QC, like when they ran out of USB-C charger chips and just stopped fitting them without telling anyone: https://nitter.net/omacs/status/1459593051538481153 https://nitter.net/omacs/status/1459593051538481153 I think the recommendation is to take a pages long checklist with you when taking delivery.
- minhazm 5y ago
  Yeah not telling anyone was the biggest mistake. The vast majority of Tesla buyers would be fine with being told that they'll get this retrofitted in a few weeks with a service appointment vs delaying their car delivery a few weeks or months. All they had to was tell them up front. At least Tesla is going to retrofit these. A lot of companies are having problems with the chip shortage and they have to make some tradeoffs like this. At least Tesla is fixing it post delivery. Others are just removing key features, for example BMW is removing touch screens from many of their cars and as far as I know there's no retrofit program to add it back. Tesla's biggest issue with this stuff is the lack of communication ahead of time.
deleted 5y ago
[deleted]
mulmen 5y ago
Yes. Tesla is notorious for initial quality problems. To the point they are the only major automaker who doesn’t voluntarily report the numbers. In states where they are obligated to they rank a distant last.
heavyset_go 5y ago
Yes. They have made it standard practice to push poorly QC'd cars to purchasers in the hopes that they don't notice everything that's wrong with them and just accept the deliveries.

3 ms·

Is this the general consensus of their attitude towards quality? Curious if people think this is an artifact of SV culture to move fast? Having previously work

by bumby 5y ago

stefan_ 5y ago
It goes a bit beyond lack of QC, like when they ran out of USB-C charger chips and just stopped fitting them without telling anyone: https://nitter.net/omacs/status/1459593051538481153 https://nitter.net/omacs/status/1459593051538481153 I think the recommendation is to take a pages long checklist with you when taking delivery.
- minhazm 5y ago
  Yeah not telling anyone was the biggest mistake. The vast majority of Tesla buyers would be fine with being told that they'll get this retrofitted in a few weeks with a service appointment vs delaying their car delivery a few weeks or months. All they had to was tell them up front. At least Tesla is going to retrofit these. A lot of companies are having problems with the chip shortage and they have to make some tradeoffs like this. At least Tesla is fixing it post delivery. Others are just removing key features, for example BMW is removing touch screens from many of their cars and as far as I know there's no retrofit program to add it back. Tesla's biggest issue with this stuff is the lack of communication ahead of time.
deleted 5y ago
[deleted]
mulmen 5y ago
Yes. Tesla is notorious for initial quality problems. To the point they are the only major automaker who doesn’t voluntarily report the numbers. In states where they are obligated to they rank a distant last.
heavyset_go 5y ago
Yes. They have made it standard practice to push poorly QC'd cars to purchasers in the hopes that they don't notice everything that's wrong with them and just accept the deliveries.