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Having been both a seller and customer on Amazon, I think OP’s writing is from the perspective of someone who has also been both.
by CodeWriter23 5y ago
Having been both a seller and customer on Amazon, I think OP’s writing is from the perspective of someone who has also been both.
- ryanlol 5y agoHe cannot possibly know how this is being handled on the seller side.
- CodeWriter23 5y agoActually, he can. If they say it is “retuned” then it has been marked as a return and all the “return” business rules are applied. Otherwise it would show as “cancelled”. This same information is available to both seller and consumer via their respective dashboards.
- ryanlol 5y agoAgain, you don’t know this unless you literally work for amazon. This is obviously an exceptional situation and could be incorrectly displayed on the customer side, and correctly displayed in the seller central.