I can tell you a more likely story than "big conspiracy on Amazon's part". Amazon has systems in place to say "We cannot ship from X to Y anymore", but they re

I can tell you a more likely story than "big conspiracy on Amazon's part". Amazon has systems in place to say "We cannot ship from X to Y anymore", but they require manual intervention and maybe those tools don't get used very much. Until someone finds the right button and presses it, orders are dropping into the warehouse to be fulfilled. Ship this sprocket from Vancouver to Calgary since Calgary's site has none. But the truck didn't show up, or maybe it did but now it's got nowhere to go. Now the dock has one section slowly filling up with packages. It's been days. Dock doors are a limited resource, and here's a bunch of them with a mountain of packages blocking them. And the site leadership, well, they have metrics to hit. Just like every other cog in the machine, they will be fired if they don't make rate. What, you thought it was just the lowly associates who are running with dogs nipping at their heels? What's a site leader to do? Well, there's a returns department right here. They've got tools that can handle the package being returned, allowing them to restock those items, refund the customers, clear the dock, and make everything go back to normal for the site. Sounds like good 'Customer Obsession' to get those orders refunded as quickly as possible. Sellers? Those aren't customers. Those metrics are not something the leadership needs to worry about, so they won't.