Complacency with service as a software substitute: that is how we arrived at this point. It is sad when we no longer can choose the software we run... right now

Complacency with service as a software substitute: that is how we arrived at this point. It is sad when we no longer can choose the software we run... right now we're arriving at a point where what is we run is no longer 'software' anymore. Control has been entirely taken out of the user's hands.