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That is what I assumed as well, but when I did call back they had no idea what the topic was. Hopefully, this particular experience is rare, but the fact that
by lokedhs 5y ago
That is what I assumed as well, but when I did call back they had no idea what the topic was.
Hopefully, this particular experience is rare, but the fact that it can happen at all is somewhat concerning
- cortesoft 5y agoWhat were they trying to reach you about? Was it actually important to you or was is something you could have ignored?
- lokedhs 5y agoThey wanted to tell me that I hadn't made my loan payment. They were right about it. I did miss it. I had made a larger payment a few months earlier, and I hadn't resumed regular payments.
- ollien 5y agoOne would think this wouldn't be such difficult information for a L1 rep to tell you. sigh