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Yeah, no. When I initiated a wire transfer, my bank did call me to confirm it. What's worse, when I called back, I didn't reach the same department and it too
by romwell 5y ago
Yeah, no.
When I initiated a wire transfer, my bank did call me to confirm it.
What's worse, when I called back, I didn't reach the same department and it took half an hour to sort it through.
It was all legit, but was indistinguishable from a scam attempt.
- tlogan 5y agoWhat is the name of the bank?
- albedoa 5y agoI've been called by Chase and at least one other for fraud alerts. If I recall correctly, the Chase message instructed me to call back using the number on my credit card. It is not correct that banks will never call you in the US.
- mcny 5y agoHowever, a bank should not ask you to verify your identity when they call you. This is the missing piece. If anyone calls me, I should not give them any information they don't already have. If they are the fraud department, they already know everything.