After this article the Nielsen Norman did work with Macromedia on developing Best Practices. http://www.internetnews.com/dev-news/article.php/1178941 http://www

After this article the Nielsen Norman did work with Macromedia on developing Best Practices. http://www.internetnews.com/dev-news/article.php/1178941 http://www.internetnews.com/dev-news/article.php/1178941 Jacob Nielsen later added the summary findings: http://www.useit.com/alertbox/20021125.html http://www.useit.com/alertbox/20021125.html