I wonder how software world has the most sophisticated practices and patterns for architectures, communication, and arbitration, yet we are played by lawyers an

I wonder how software world has the most sophisticated practices and patterns for architectures, communication, and arbitration, yet we are played by lawyers and doctors like blind children. Once I was looking to address my non-obvious health issue. Insurances, appointments, referrals, hospital, ended up with an obsolete surgical procedure leaving visible incision scars. That was in Germany. Somewhere at the back of my head I was thinking "I'm smart, you're smart, we're pals and I can trust you right?". Now I'm just left with infinite hatred and distrust towards greedy medical frauds.