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why are do they have such high consumer satisfaction ratings? Could be that the car is so good in so many other ways that people are willing to put up with a l
by dagw 5y ago
why are do they have such high consumer satisfaction ratings?
Could be that the car is so good in so many other ways that people are willing to put up with a lot more minor problems. Things like the infamous misaligned panels might be annoying visually, but it doesn't affect your ability to drive the car.
Or it could be that the problems only really show up after a few years and most people voting up the Tesla are driving cars less than, say 3-5 years old.
Beyond that it seems to be one extremely unreliable model really dragging down the overall score. If all the other models are OK on reliability and great in every other respect then that can also explain the discrepancy.