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The sales team works closest with people who will become customers, it’s not crazy for them to be plugged into a customers needs or priorities. That said, lots
by long_time_gone 5y ago
The sales team works closest with people who will become customers, it’s not crazy for them to be plugged into a customers needs or priorities. That said, lots of sales people make promises first and figure out the details later which isn’t good business.
- wpietri 5y agoFor sure. Any good product balances desire and possibility. Salespeople have a lot of data on desire; engineers on possibility. The problem isn't involving sales. It's not involving the engineers!
- regularfry 5y agoHeavily sales-promise-driven product development is also bad for the company long-term. Saying yes to everything (for even small values of "everything") creates products that are just feature swamps, and not especially compelling at any one thing.
- Closi 5y agoDepends on the company and sector - companies that aren’t flexible enough during the sales process fail to win business (particularly on the enterprise side) so there is clearly a trade off here.