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The closest consumer tech support to Apple in the FAANG world is probably Microsoft Xbox, or maybe Google's hardware division. Those are OK too. Apple are defin
by onion2k 5y ago
The closest consumer tech support to Apple in the FAANG world is probably Microsoft Xbox, or maybe Google's hardware division. Those are OK too. Apple are definitely better if you include AppleCare, but "paid support is better than free support" is a bit of a no brainer.
If you compare Apple's free support for it's software, or it's support for developers, to other FAANG companies then it isn't better. It's equally terrible. None of those companies are good at support.