13 ms·

Tesla ranks almost dead-last on Consumer Reports reliability list

112 points by bryan0 5y ago

GDC7 5y ago
When the Tesla scam finally folds, it could be the end of Silicon Valley. Also coupled with the potential sentence of Elizabeth Holmes
- CyberDildonics 5y ago
  You realize that Tesla is moving their headquarters to Austin, is worth 1.1 Trillion dollars, outsells all of their competitors combined in certain categories, Silicon Valley is just a label given to a certain area and can't "end" and Theranos is already a failed company right? What you are saying seems more like a line out of a comic book than something that has matches reality in any way.
  - GDC7 5y ago
    > is worth 1.1 Trillion dollars That's the reason why it's a systemic risk. When the financial value of something and the real value diverge so much...people rage will mount when inevitably the financial value collapses back to the real value. People wanted Ballmer's head for keeping things together and allow the real value of Microsoft to catch up with the financial value which was so elevated at the height of the dot com bubble. People have really strong emotions when it comes to their money, if they were raging at Ballmer because the MSFT stock stayed flat after a huge bubble (while all the other tech stock crashed and burned) , I can only imagine what will happen when Tesla implodes. > certain area and can't "end" The dream of Japan becoming a technological powerhouse essentially ended with the Japan stock market bust in the late 90s. So yes, geographical areas characterized by irrational exhuberance can end, when things go south.
    - CyberDildonics 5y ago
      You said it was a scam and now instead of actually explaining that hyperbolic statement you are ignoring it and now saying "system risk" and throwing in irrelevant nonsense. Tesla isn't going anywhere whether you like them or not and they aren't even staying in silicon valley. Saying they are a scam is nonsense and saying silicon valley will "end" is nonsense.
      - GDC7 5y ago
        > You said it was a scam and now instead of actually explaining that hyperbolic statement you are ignoring it and now saying "system risk" and throwing in irrelevant nonsense. It's your 101 financial scam where the CEO aims to divorce his net worth from the real life impact of the company he is at the helm of. Again he's doing so using your 101 deceit techniques such as empty promises, constant stock pumping, cult of personality and UsvThem mentality and creative accounting. It's Enron all over again.
        CyberDildonics 5y ago
        That's not a scam, that's you being upset at Tesla's stock price. You said Tesla would fold and silicon valley would end and what you really meant was "I'm frustrated with people buying into hype on twitter". This seems like the same old pattern of being hyperbolic to get attention, then walking everything back or ignoring what you actually said once someone replies to you.
        GDC7 5y ago
        > That's not a scam It's a scam. Tesla FSD/Autopilot or whatever they call it is the same thing as Theranos blood test. On top of that you have some other 10-15 avenues of crime, including the creative accounting , the constant lying , the securities fraud, the violent threats to whistleblowers, the rampant drug usage on the factory floor..shall I continue?
        CyberDildonics 5y ago
        A scam would be if people gave them money and didn't get a car in return because there never was a car. This is an unsourced list you repeat out of frustration. A public company valued way above what people can explain with hard assets is not the definition of a scam. Also you didn't explain why it would be the "end" of silicon valley even though they are already moving to austin.
  - ImPostingOnHN 5y ago
    > Tesla ... is worth 1.1 Trillion dollars Well that's just it, isn't it? Their book value is closer to 0.027 Trillion dollars. Beyond that is faith. The value of a thing is worth what someone's willing to pay for it, and that willingness changes.
    - CyberDildonics 5y ago
      Tesla's market cap is 1.1 Trillion dollars. https://www.google.com/finance/quote/TSLA:NASDAQ https://www.google.com/finance/quote/TSLA:NASDAQ You can debate the rest with other people, I'm talking about the current state of reality.
      - GDC7 5y ago
        Market cap and the stock are tesla most successful products. 1.1T for a brand which represent 1/200th of the cars in the US. Globally they are something like 1/1000th . This is a scam.
        CyberDildonics 5y ago
        That is you frustrated with what people are paying on the open market. Nothing stops you from shorting the stock and in fact many sharp people have, with varying success. Again, that's not what a scam is and it has nothing to do with the 'end' of silicon valley.
        GDC7 5y ago
        > Again, that's not what a scam is and it has nothing to do with the 'end' of silicon valley. The free market has rules in place to punish fraudsters and promoters. But because tesla is seen as "green" all those things are on hold for Musk. Much like they were on hold for Holmes who was the golden girl who'd revolutionize our health. > Again, that's not what a scam is and it has nothing to do with the 'end' of silicon valley. Both Holmes and Musk would have never been funded on the East Coast. They'd have been advised to check into a clinic to get rid of their drug habits, go to therapy to solve their personal issues and maybe they'd have gotten a 25k investment.
- xenadu02 5y ago
  Scam? Tesla is manufacturing and delivering vehicles. The model Y is by all accounts the best vehicle they've made and so far doesn't have any of the problems seen with others. FWIW ours arrived in perfect condition and hasn't needed service.
  - GDC7 5y ago
    > Scam? Tesla is manufacturing and delivering vehicles. Enron sold products and services as well. Matter of fact they posted a record 100B revenues, back in the 90s which is even more impressive because even a billion was a lot of money back then. Doesn't mean it wasn't a financial scam engineered by the CEO to enrich himself.
chrisseaton 5y ago
> Much of it has to do with the overall instability of electric vehicles in general — especially SUVs I thought electric vehicles were more 'stable'? Or am I misunderstanding that? They're mostly solid state. What's unstable? And why are SUVs even less stable?
- drewg123 5y ago
  I have a 2017 Model X that I bought new. The EV part is great, its everything else that sucks. Since I've had it, I've taken it for service for the following: o Arrived w/o Tow pkg (Tesla "forgot" it, was installed via service center appt) o falcon wing doors improperly adjusted, leading to wind noise and water intrusion o Loud wind noise and fogging passenger side windows: Due to improperly installed "triangle" window on passenger door o Worn half shafts caused shudder under acceleration, replaced at ~20k miles o fogging drivers side A pillar camera after rain, leading to "navigate on autopilot unavailable" o Drove in "low" mode to preserve half shafts, caused excessive tire wear. Wore inner rear tires down to a puncture around 30k miles. Replaced tires and had car re-aligned to run in "low" mode. o Half shafts replaced again at 38k miles o Upper control arms shot around 39k miles, car out of warranty, and Tesla wants $1k to fix. All in all, I'm thinking to get a different car since I need a car that works. I don't want a non-Tesla EV since the charging options for non-Tesla EVs suck. I'm currently looking at PHEVs.
  - deleted 5y ago
    [deleted]
  - orangepurple 5y ago
    I am interested in an itemized total cost of ownership. This sounds like a pretty incredible experience for an electric car. I don't think I paid more than $140 in synthetic oil and filter changes since I purchased my gas only Toyota new 50,000 miles ago and that's my only expense so far besides gas.
    - deleted 5y ago
      [deleted]
gregjor 5y ago
Anyone can make expensive cars in a tent factory with human robots. But Tesla comes with crypto hype, a Twitter-addicted founder, and fanboy cult membership. If Consumer Reports had considered those factors the ratings would have turned out different.
- deleted 5y ago
  [deleted]
- alpanka 5y ago
  Looking forward to see how Elon tweets himself out of this one.
  - gregjor 5y ago
    Tesla has been near the bottom of CR reliability rankings for a while, this isn’t new. My Mazda dealership had the CR list prominently on display (with Mazda at the top last year). Musk has dismissed the CR rankings while touting Teslas’s great scores on crash tests and safety, and their sales numbers and apparent popularity. My comment was sarcastic. I know several Tesla owners who seem very happy with their choice. Customer satisfaction seems higher than the CR rankings merit. Similarly I know people who love Jeeps, although that brand also gets low marks.
    - tata71 5y ago
      CR has been compromised for a while....
      - gregjor 5y ago
        You have some evidence, or just a drive by? Tesla’s reliability and quality problems have been discussed in numerous forums, not just CR. It’s possible that Tesla cars are actually top quality and reliable, and the company is the victim of a conspiracy with Consumer Reports paying a part to tear Tesla down. It’s also possible that Elon Musk can’t walk on water and starting up a car business from scratch is harder than it looks.
ryzvonusef 5y ago
Can we change the link from SFGate to the more reliable|original source, either the cnbc/reuters article or the actual Consumer Reports blogpost? Not sure why need to have third hand info source. https://www.consumerreports.org/car-reliability-owner-satisfaction/who-makes-the-most-reliable-cars-a7824554938/ https://www.consumerreports.org/car-reliability-owner-satisf...
- ryzvonusef 5y ago
  On topic though, if they are so unreliable, why are do they have such high consumer satisfaction ratings? https://www.consumerreports.org/car-reliability-owner-satisfaction/most-and-least-liked-car-brands-a1291429338/ https://www.consumerreports.org/car-reliability-owner-satisf... Maybe I just don't understand the American car consumer market, or may there is a difference in the magnitude of measurements. ---- Also, I hear people in Europe preferring the Shanghai made cars over the Fremont made one (for having better fit and finish), may Fremont is just not fit for purpose? The new Austin and Berlin Factories, plus the new mega-casting system, might finally give us some insight. Seeing the battery and chip supply issues, I feel Tesla has snagged themselves another 3-5 years of lax workmanship before the alternatives simply catch upto them. Tesla's true moat is charging infra, and that can't last long.
  - commoner 5y ago
    Tesla isn't the only brand that has received an Excellent rating for owner satisfaction but a Poor rating for reliability from Consumer Reports surveys. Dyson also earned the same two ratings for several of its stick vacuums in 2019: https://www.consumerreports.org/stick-vacuums/dyson-stick-vacuums-lose-cr-recommendation-over-reliability-issues-a3791934667/ https://www.consumerreports.org/stick-vacuums/dyson-stick-va... Some brands just seem to command more loyalty from their customers than the quality of their products can justify.
    - closetohome 5y ago
      Failure rate isn't the only metric that affects customer satisfaction. If the product works better than any of its competition, but has a 10% rate of complete failure (which is insanely high for a retail product), you're still going to have 90% customer satisfaction.
scoopertrooper 5y ago
Interesting, going off the Consumers Report site, if Telsa only made the Model 3, then they'd be 11th on the list and just one point behind Mini. It just seems every other model will break apart in a stiff wind. https://www.consumerreports.org/car-reliability-owner-satisfaction/who-makes-the-most-reliable-cars-a7824554938/ https://www.consumerreports.org/car-reliability-owner-satisf... (You have to click on 'Tesla' to see the breakdown)
- KennyBlanken 5y ago
  Here's a fun fact about the Model 3: the interior design is so incompetent, you can destroy the window if you open a door "wrong." https://youtu.be/14ZYknJQ8F0?t=35 https://youtu.be/14ZYknJQ8F0?t=35 TLDR: the frameless window "tucks in" under the trim of the roof/roof pillar and car has to drop the window slightly before it releases the latch. In case of failure of any of the stuff necessary for that to happen (and there are a lot of things necessary for that to happen), there is an emergency exit lever. Which shatters the window. The lever which shatters the window looks pretty much like what any reasonable person would think is an oddly-placed door lever - right at the base of the interior door handle. The mind boggles.
  - Doxin 5y ago
    The youtube comments suggest that a software update fixed this issue somehow. If someone could explain to me how that could possibly work that'd be nice. Surely that handle is connected directly to the door mechanism?
    - Traubenfuchs 5y ago
      Maybe active power can prevent that physical switch from being fully pulled until the car drops the window a little bit, when it detects one starts pulling it. This would probably take less then a second.
      - tonyedgecombe 5y ago
        Isn't the point of the lever that you need to be able to exit when the electrics have failed.
fifilura 5y ago
Pretty sure they said the same thing when Apple started producing phones. (All other similarities purely coincidental).
- deleted 5y ago
  [deleted]
- lotsofpulp 5y ago
  Reliability for a $1k touch screen phone expected to be obviated by new technology in a couple years (back in 2007 to 2012) is of different importance than reliability for a $30k+ vehicle competing with other vehicles that do their job for 20+ years and 300k+ miles.
lovetocode 5y ago
I am sorry but this is incredibly misleading. Just because there are a few cosmetic issues in manufacturing doesn't mean it is not a reliable vehicle. I own two, Model Y and Model 3, and they are the best and most reliable vehicles I have ever owned.
- ChrisLomont 5y ago
  Your sample size is 2. Their sample size is 369,000.
  - jmpman 5y ago
    I also have a model 3, and a number of coworkers with them. Nobody has reported any major issues. Panel gap, poor paint, maybe some initial delivery issues like chipped glass, but no major problems. They’re fantastic cars, which I’d happily buy again. If I had one complaint - give me a standard windshield wiper knob on a stock, not software (which surprisingly is getting better).
web2sucks 5y ago
Ford is worth $60billion, Tesla $1 trillion. Tesla is doing a better job than Ford.
29254588 5y ago
As the owner of two Teslas, I don't recommend them to anyone who needs a reliable form of transport to make it to their unforgiving 9-to-5 job. They are far too expensive and unreliable for that. That said, until any other carmaker can get to the point where their EV has the tech and range, I won't buy anything else. They're just too much fun.

112 points by bryan0 5y ago

GDC7 5y ago

When the Tesla scam finally folds, it could be the end of Silicon Valley. Also coupled with the potential sentence of Elizabeth Holmes

CyberDildonics 5y ago
You realize that Tesla is moving their headquarters to Austin, is worth 1.1 Trillion dollars, outsells all of their competitors combined in certain categories, Silicon Valley is just a label given to a certain area and can't "end" and Theranos is already a failed company right? What you are saying seems more like a line out of a comic book than something that has matches reality in any way.
- GDC7 5y ago
  > is worth 1.1 Trillion dollars That's the reason why it's a systemic risk. When the financial value of something and the real value diverge so much...people rage will mount when inevitably the financial value collapses back to the real value. People wanted Ballmer's head for keeping things together and allow the real value of Microsoft to catch up with the financial value which was so elevated at the height of the dot com bubble. People have really strong emotions when it comes to their money, if they were raging at Ballmer because the MSFT stock stayed flat after a huge bubble (while all the other tech stock crashed and burned) , I can only imagine what will happen when Tesla implodes. > certain area and can't "end" The dream of Japan becoming a technological powerhouse essentially ended with the Japan stock market bust in the late 90s. So yes, geographical areas characterized by irrational exhuberance can end, when things go south.
  - CyberDildonics 5y ago
    You said it was a scam and now instead of actually explaining that hyperbolic statement you are ignoring it and now saying "system risk" and throwing in irrelevant nonsense. Tesla isn't going anywhere whether you like them or not and they aren't even staying in silicon valley. Saying they are a scam is nonsense and saying silicon valley will "end" is nonsense.
    - GDC7 5y ago
      > You said it was a scam and now instead of actually explaining that hyperbolic statement you are ignoring it and now saying "system risk" and throwing in irrelevant nonsense. It's your 101 financial scam where the CEO aims to divorce his net worth from the real life impact of the company he is at the helm of. Again he's doing so using your 101 deceit techniques such as empty promises, constant stock pumping, cult of personality and UsvThem mentality and creative accounting. It's Enron all over again.
      - CyberDildonics 5y ago
        That's not a scam, that's you being upset at Tesla's stock price. You said Tesla would fold and silicon valley would end and what you really meant was "I'm frustrated with people buying into hype on twitter". This seems like the same old pattern of being hyperbolic to get attention, then walking everything back or ignoring what you actually said once someone replies to you.
        GDC7 5y ago
        > That's not a scam It's a scam. Tesla FSD/Autopilot or whatever they call it is the same thing as Theranos blood test. On top of that you have some other 10-15 avenues of crime, including the creative accounting , the constant lying , the securities fraud, the violent threats to whistleblowers, the rampant drug usage on the factory floor..shall I continue?
        CyberDildonics 5y ago
        A scam would be if people gave them money and didn't get a car in return because there never was a car. This is an unsourced list you repeat out of frustration. A public company valued way above what people can explain with hard assets is not the definition of a scam. Also you didn't explain why it would be the "end" of silicon valley even though they are already moving to austin.
- ImPostingOnHN 5y ago
  > Tesla ... is worth 1.1 Trillion dollars Well that's just it, isn't it? Their book value is closer to 0.027 Trillion dollars. Beyond that is faith. The value of a thing is worth what someone's willing to pay for it, and that willingness changes.
  - CyberDildonics 5y ago
    Tesla's market cap is 1.1 Trillion dollars. https://www.google.com/finance/quote/TSLA:NASDAQ https://www.google.com/finance/quote/TSLA:NASDAQ You can debate the rest with other people, I'm talking about the current state of reality.
    - GDC7 5y ago
      Market cap and the stock are tesla most successful products. 1.1T for a brand which represent 1/200th of the cars in the US. Globally they are something like 1/1000th . This is a scam.
      - CyberDildonics 5y ago
        That is you frustrated with what people are paying on the open market. Nothing stops you from shorting the stock and in fact many sharp people have, with varying success. Again, that's not what a scam is and it has nothing to do with the 'end' of silicon valley.
        GDC7 5y ago
        > Again, that's not what a scam is and it has nothing to do with the 'end' of silicon valley. The free market has rules in place to punish fraudsters and promoters. But because tesla is seen as "green" all those things are on hold for Musk. Much like they were on hold for Holmes who was the golden girl who'd revolutionize our health. > Again, that's not what a scam is and it has nothing to do with the 'end' of silicon valley. Both Holmes and Musk would have never been funded on the East Coast. They'd have been advised to check into a clinic to get rid of their drug habits, go to therapy to solve their personal issues and maybe they'd have gotten a 25k investment.
xenadu02 5y ago
Scam? Tesla is manufacturing and delivering vehicles. The model Y is by all accounts the best vehicle they've made and so far doesn't have any of the problems seen with others. FWIW ours arrived in perfect condition and hasn't needed service.
- GDC7 5y ago
  > Scam? Tesla is manufacturing and delivering vehicles. Enron sold products and services as well. Matter of fact they posted a record 100B revenues, back in the 90s which is even more impressive because even a billion was a lot of money back then. Doesn't mean it wasn't a financial scam engineered by the CEO to enrich himself.

chrisseaton 5y ago

> Much of it has to do with the overall instability of electric vehicles in general — especially SUVs I thought electric vehicles were more 'stable'? Or am I misunderstanding that? They're mostly solid state. What's unstable? And why are SUVs even less stable?

drewg123 5y ago
I have a 2017 Model X that I bought new. The EV part is great, its everything else that sucks. Since I've had it, I've taken it for service for the following: o Arrived w/o Tow pkg (Tesla "forgot" it, was installed via service center appt) o falcon wing doors improperly adjusted, leading to wind noise and water intrusion o Loud wind noise and fogging passenger side windows: Due to improperly installed "triangle" window on passenger door o Worn half shafts caused shudder under acceleration, replaced at ~20k miles o fogging drivers side A pillar camera after rain, leading to "navigate on autopilot unavailable" o Drove in "low" mode to preserve half shafts, caused excessive tire wear. Wore inner rear tires down to a puncture around 30k miles. Replaced tires and had car re-aligned to run in "low" mode. o Half shafts replaced again at 38k miles o Upper control arms shot around 39k miles, car out of warranty, and Tesla wants $1k to fix. All in all, I'm thinking to get a different car since I need a car that works. I don't want a non-Tesla EV since the charging options for non-Tesla EVs suck. I'm currently looking at PHEVs.
- deleted 5y ago
  [deleted]
- orangepurple 5y ago
  I am interested in an itemized total cost of ownership. This sounds like a pretty incredible experience for an electric car. I don't think I paid more than $140 in synthetic oil and filter changes since I purchased my gas only Toyota new 50,000 miles ago and that's my only expense so far besides gas.
  - deleted 5y ago
    [deleted]

gregjor 5y ago

Anyone can make expensive cars in a tent factory with human robots. But Tesla comes with crypto hype, a Twitter-addicted founder, and fanboy cult membership. If Consumer Reports had considered those factors the ratings would have turned out different.

deleted 5y ago
[deleted]
alpanka 5y ago
Looking forward to see how Elon tweets himself out of this one.
- gregjor 5y ago
  Tesla has been near the bottom of CR reliability rankings for a while, this isn’t new. My Mazda dealership had the CR list prominently on display (with Mazda at the top last year). Musk has dismissed the CR rankings while touting Teslas’s great scores on crash tests and safety, and their sales numbers and apparent popularity. My comment was sarcastic. I know several Tesla owners who seem very happy with their choice. Customer satisfaction seems higher than the CR rankings merit. Similarly I know people who love Jeeps, although that brand also gets low marks.
  - tata71 5y ago
    CR has been compromised for a while....
    - gregjor 5y ago
      You have some evidence, or just a drive by? Tesla’s reliability and quality problems have been discussed in numerous forums, not just CR. It’s possible that Tesla cars are actually top quality and reliable, and the company is the victim of a conspiracy with Consumer Reports paying a part to tear Tesla down. It’s also possible that Elon Musk can’t walk on water and starting up a car business from scratch is harder than it looks.

ryzvonusef 5y ago

Can we change the link from SFGate to the more reliable|original source, either the cnbc/reuters article or the actual Consumer Reports blogpost? Not sure why need to have third hand info source. https://www.consumerreports.org/car-reliability-owner-satisfaction/who-makes-the-most-reliable-cars-a7824554938/ https://www.consumerreports.org/car-reliability-owner-satisf...

ryzvonusef 5y ago
On topic though, if they are so unreliable, why are do they have such high consumer satisfaction ratings? https://www.consumerreports.org/car-reliability-owner-satisfaction/most-and-least-liked-car-brands-a1291429338/ https://www.consumerreports.org/car-reliability-owner-satisf... Maybe I just don't understand the American car consumer market, or may there is a difference in the magnitude of measurements. ---- Also, I hear people in Europe preferring the Shanghai made cars over the Fremont made one (for having better fit and finish), may Fremont is just not fit for purpose? The new Austin and Berlin Factories, plus the new mega-casting system, might finally give us some insight. Seeing the battery and chip supply issues, I feel Tesla has snagged themselves another 3-5 years of lax workmanship before the alternatives simply catch upto them. Tesla's true moat is charging infra, and that can't last long.
- commoner 5y ago
  Tesla isn't the only brand that has received an Excellent rating for owner satisfaction but a Poor rating for reliability from Consumer Reports surveys. Dyson also earned the same two ratings for several of its stick vacuums in 2019: https://www.consumerreports.org/stick-vacuums/dyson-stick-vacuums-lose-cr-recommendation-over-reliability-issues-a3791934667/ https://www.consumerreports.org/stick-vacuums/dyson-stick-va... Some brands just seem to command more loyalty from their customers than the quality of their products can justify.
  - closetohome 5y ago
    Failure rate isn't the only metric that affects customer satisfaction. If the product works better than any of its competition, but has a 10% rate of complete failure (which is insanely high for a retail product), you're still going to have 90% customer satisfaction.

scoopertrooper 5y ago

Interesting, going off the Consumers Report site, if Telsa only made the Model 3, then they'd be 11th on the list and just one point behind Mini. It just seems every other model will break apart in a stiff wind. https://www.consumerreports.org/car-reliability-owner-satisfaction/who-makes-the-most-reliable-cars-a7824554938/ https://www.consumerreports.org/car-reliability-owner-satisf... (You have to click on 'Tesla' to see the breakdown)

KennyBlanken 5y ago
Here's a fun fact about the Model 3: the interior design is so incompetent, you can destroy the window if you open a door "wrong." https://youtu.be/14ZYknJQ8F0?t=35 https://youtu.be/14ZYknJQ8F0?t=35 TLDR: the frameless window "tucks in" under the trim of the roof/roof pillar and car has to drop the window slightly before it releases the latch. In case of failure of any of the stuff necessary for that to happen (and there are a lot of things necessary for that to happen), there is an emergency exit lever. Which shatters the window. The lever which shatters the window looks pretty much like what any reasonable person would think is an oddly-placed door lever - right at the base of the interior door handle. The mind boggles.
- Doxin 5y ago
  The youtube comments suggest that a software update fixed this issue somehow. If someone could explain to me how that could possibly work that'd be nice. Surely that handle is connected directly to the door mechanism?
  - Traubenfuchs 5y ago
    Maybe active power can prevent that physical switch from being fully pulled until the car drops the window a little bit, when it detects one starts pulling it. This would probably take less then a second.
    - tonyedgecombe 5y ago
      Isn't the point of the lever that you need to be able to exit when the electrics have failed.

fifilura 5y ago

Pretty sure they said the same thing when Apple started producing phones. (All other similarities purely coincidental).

deleted 5y ago
[deleted]
lotsofpulp 5y ago
Reliability for a $1k touch screen phone expected to be obviated by new technology in a couple years (back in 2007 to 2012) is of different importance than reliability for a $30k+ vehicle competing with other vehicles that do their job for 20+ years and 300k+ miles.

lovetocode 5y ago

I am sorry but this is incredibly misleading. Just because there are a few cosmetic issues in manufacturing doesn't mean it is not a reliable vehicle. I own two, Model Y and Model 3, and they are the best and most reliable vehicles I have ever owned.

ChrisLomont 5y ago
Your sample size is 2. Their sample size is 369,000.
- jmpman 5y ago
  I also have a model 3, and a number of coworkers with them. Nobody has reported any major issues. Panel gap, poor paint, maybe some initial delivery issues like chipped glass, but no major problems. They’re fantastic cars, which I’d happily buy again. If I had one complaint - give me a standard windshield wiper knob on a stock, not software (which surprisingly is getting better).

web2sucks 5y ago

Ford is worth $60billion, Tesla $1 trillion. Tesla is doing a better job than Ford.

29254588 5y ago

As the owner of two Teslas, I don't recommend them to anyone who needs a reliable form of transport to make it to their unforgiving 9-to-5 job. They are far too expensive and unreliable for that. That said, until any other carmaker can get to the point where their EV has the tech and range, I won't buy anything else. They're just too much fun.