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> A failed card auth does not remove the obligation to pay. Let them sue over it. They'll just love how the courts would rule in favor of a customer who clearl
by inetknght 5y ago
> A failed card auth does not remove the obligation to pay.
Let them sue over it. They'll just love how the courts would rule in favor of a customer who clearly tried to recover their account in good faith and tried to cancel the billing in good faith and, failing both, canceled the billing in the only remaining way since the company provides literally zero customer-friendly options.
- indus 5y agoDefinitely the customer has a case if there is an intent to cancel the service. But, just ignoring based on a failed auth may not shift the liability. Infact, when disputing such charges with the issuer, the customer always wins if there was an attempt to cancel the service.