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I really appreciate how Slack handles things by scaling down your payment month by month based on how many users are actually using the service. I wish more Saa
by petercooper 5y ago
I really appreciate how Slack handles things by scaling down your payment month by month based on how many users are actually using the service. I wish more SaaS providers, especially big ones with the capacity to develop the feature, would do this rather than lean on people or companies forgetting to remove seats.
- indus 5y agoSlack is the gold standard. I reached out to a Senior Product person at a very large SaaS vendor on auto-scaling the seats -- based on simple monthly active. His response: "Our Sales team would never let that happen."