This was right before/overlapping with the beginning of UI SIDES (now there's a term I haven't thought of in a while)! For some forms the system actually put a

This was right before/overlapping with the beginning of UI SIDES (now there's a term I haven't thought of in a while)! For some forms the system actually put all the information from various sources on a digital recreation of the paper form we received and faxed it off. We only did that for the most common forms though. I learned so much about database schemas and performance, since as I'm sure you've seen you often receive claims just before (or sometimes after) the response was due and if they're a minute late the claim gets paid by default and if the claim is due at 4:30 the HR person will casually log in at 4:28 to upload several documents and fill out a lengthy form.