And a roar goes up from the crowd..... can't remember when I have felt such delight about a government announcement. Trying to close accounts for my just-decea

And a roar goes up from the crowd..... can't remember when I have felt such delight about a government announcement. Trying to close accounts for my just-deceased brother took HOURS over several days. The retention person at Verizon even said there could be many reasons not to cancel a dead person's account.