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Thank you for the advice but if you read the other comments you'll see that this happened in the Dominican Republic. The police while sympathetic declined to t

Thank you for the advice but if you read the other comments you'll see that this happened in the Dominican Republic. The police while sympathetic declined to take any kind of official report without a plate number or anything else. That is the Crux of the exploit that drivers can use against passengers. When you're panicked and running away from someone assaulting you you don't have time to memorize a plate number or take a picture of it. Uber conveniently route you to the next available driver completely of allowing this initial driver to vanish from your ride history. You're then left with zero information to go back on and Uber support has no way for you to contact them about this ride. You're left with zero information to give the police for them to follow up on. What you have is drivers that can exploit passengers with impunity and no recourse and no evidence.

codingdave 5y ago
If the police refuse to take a report, they are not sympathetic. They are hiding crime. You should add that to your list of problems, and take it over their heads. I know there is a US Embassy there if you are American. Tell them.
- elmerfud 5y ago
  Uber is ultimately the one shielding their driver by not publishing the same information for driver canceled rides as they do for passenger cancel rides. And well I am exploring other aspects of dealing with this the core problem in here is that Uber has a massive exploit that is being used in the wild against people and there is zero way to get assistance with or from Uber on this. Specifically Uber's contact methods and reporting methods do not allow you to have any way to know who this person was or even to open a support case with Uber. So the real exploit here that we're talking about is with and against Uber.
- Viliam1234 5y ago
  I agree. I think that police could call someone important in Uber and ask for the data about cancelled rides. They just choose not to.
blindmute 5y ago
Just take a screenshot of the app when it shows the plate number and name. If the police still refuse to do anything with that, you've got bigger problems than Uber and will have to just deal with it.

codingdave 5y ago

If the police refuse to take a report, they are not sympathetic. They are hiding crime. You should add that to your list of problems, and take it over their heads. I know there is a US Embassy there if you are American. Tell them.

elmerfud 5y ago
Uber is ultimately the one shielding their driver by not publishing the same information for driver canceled rides as they do for passenger cancel rides. And well I am exploring other aspects of dealing with this the core problem in here is that Uber has a massive exploit that is being used in the wild against people and there is zero way to get assistance with or from Uber on this. Specifically Uber's contact methods and reporting methods do not allow you to have any way to know who this person was or even to open a support case with Uber. So the real exploit here that we're talking about is with and against Uber.
Viliam1234 5y ago
I agree. I think that police could call someone important in Uber and ask for the data about cancelled rides. They just choose not to.

blindmute 5y ago

Just take a screenshot of the app when it shows the plate number and name. If the police still refuse to do anything with that, you've got bigger problems than Uber and will have to just deal with it.