I’m replying here to avoid occupying “top space” in the comments section. Also upvoting this post for better visibility in the hope that some helpful advice or

I’m replying here to avoid occupying “top space” in the comments section. Also upvoting this post for better visibility in the hope that some helpful advice or connection arises. Overall, I agree with the assessment here. It doesn’t matter which country you’re in, Uber doesn’t care much for customers and its customer service is abysmal (standard copy paste non-answers or ignoring you). The Uber customer support team will do everything possible to snatch money from you and avoid compensating you even for their fault. I thought Uber may be a better company after its previous CEO (Travis Kalanick) and his coterie were ousted or left. But the reality on the ground is still the same as what it was some years ago.