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Nonviolent Communication, the concept and the book that teaches it, gives practical guidance on how to avoid falling into this trap. Highly recommended.
by karmelapple 5y ago
Nonviolent Communication, the concept and the book that teaches it, gives practical guidance on how to avoid falling into this trap. Highly recommended.
- throwaway211118 5y agoYes and: - https://dougnoll.com/de-escalate/nonviolent-communication-basics/ https://dougnoll.com/de-escalate/nonviolent-communication-ba... > Many people ask me about the difference between Nonviolence Communication basics and the Noll Affect Labeling System. This lengthy article explains those differences. Fundamentally, we peacemakers want to minimize human conflicts, calm people down, solve problems, and make durable agreements for lasting peace. Peacemaking and mediation help achieve these goals. Unfortunately, as will be explained, psychologists, counselors, therapists, peacemakers and mediators have mistakenly tried to create empathy through the use of "I" statements during active listening. "I" statements are important, but not for creating empathy and certainly not for de-escalating anger or other strong emotions. The inappropriate use of "I" statements comes from a misunderstanding of the work of Thomas Gordon, the inventor of active listening, and Marshall Rosenberg, the creator of Nonviolent Communication. I highly recommend Douglas Noll's book, _De-Escalate_.