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"Email to cancel" isn't as insidious, but should also be illegal. Superhuman does this. They responded promptly and cancelled my subscription, but nonetheless,
by alixanderwang 5y ago
"Email to cancel" isn't as insidious, but should also be illegal.
Superhuman does this. They responded promptly and cancelled my subscription, but nonetheless, that friction to not provide a synchronous button is always a deliberate choice, and often one that's telling of company values.