Damn, I had that exact same experience. Eventually, in exasperation I said something like "I don't want you to respect my wishes, I want you to act on them." An

Damn, I had that exact same experience. Eventually, in exasperation I said something like "I don't want you to respect my wishes, I want you to act on them." And somehow that did the trick and the CSR cancelled immediately. Of course, I then got increasingly insistent spam from them for the next year.