I'm sure their metrics are right overall. In my case, however, they were wrong: I wanted to pause The Economist as we had a baby and I wasn't going to read a w

I'm sure their metrics are right overall. In my case, however, they were wrong: I wanted to pause The Economist as we had a baby and I wasn't going to read a weekly newspaper for a bit... or anything but try to get an infant to survive and try to get some sleep :P They have a particularly dark pattern where it APPEARS they have an online one-click cancel; they make you go through the whole rigamarole of Yes I'm sure / No I don't want a deal; and only then they send you to an agent, who tries to chat you up about your neighbourhood and build a bond suggest helpful tips to make time to read and generally talk about anything except cancelling your sub. As a result, my blood is filled with dark seeping hate for The Economist, and what was going to be a 3-month pause is now a life-long mission to dissuade everybody I can from sending them a penny - same as with Goodlife fitness :D.