> How uncomfortable are you that users will like your service if you have to trick them into staying subscribed? It reeks of insecurity. The issue is that it m

> How uncomfortable are you that users will like your service if you have to trick them into staying subscribed? It reeks of insecurity. The issue is that it may be an honest reflection that it fails to deliver actual value. I can think of many examples of organizations I’ve seen that have used / are a form of dark pattern opt-out/unsub now: - Wave Apps the accounting software with their payroll service. - burning man org in their 2020 ticketing presale - Ancestry.com What the FTC needs to get into labelinf purposefully confusing unsubscribe interfaces that trick the user into not performing the action of intent as fraud. If internal docs show intent to mislead, (which in many cases they will) companies should face criminal charges.