> but it only took 5 minutes I live in a different country / time zone, wasn't unsure how long it was going to take and if my phone would be charged. Also Engl

> but it only took 5 minutes I live in a different country / time zone, wasn't unsure how long it was going to take and if my phone would be charged. Also English isn't my native language and it adds to the burden of having to call them.