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I don't see anything on this post about how they will warrant self-repair, so I imagine Louis will be bringing this up. Years back I replaced the battery on my
by checker 5y ago
I don't see anything on this post about how they will warrant self-repair, so I imagine Louis will be bringing this up.
Years back I replaced the battery on my iPhone (I tried to have Apple replace it ... it's a long, infuriating story). But I took it in for a charge port recall due to the port losing connection to the cable. It was completely unrelated issue but they wouldn't replace it under recall due to prior third party repairs. It's similar to Ford not replacing your recalled alternator because you replaced your radiator with a third party. In any case I haven't bought an iPhone since because of the frustration this experience left me with.
So this is definitely a positive step in the right direction but hopefully it doesn't end without amendments to their warranty and recall policies.
- dieortin 5y agoI don’t see how they could possibly warrant self repair. There’s a hundred ways you can mess up your device while attempting a repair, and they’re not going to pay for your mistakes. Unless, of course, a way to remotely verify no damage occurred to the device while repairing it existed, which isn’t the case.
- checker 5y agoOk yeah I can budge on warranty, but recall? If the part is flawed from the get-go, who cares if it was "broken" during a repair? Under recall it was clearly broken or bound to break imminently (assuming Apple can verify that the part was OEM). And if Apple doesn't want to do the repair themselves under recall due to 3rd party repairs, sure, just send me the part and I'll do it. One part per phone. Just don't tell me to pound sand and eat the full cost of part+repair. Sounds straightforward, though perhaps there's something I'm missing.