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Do Apple actually do component-level repair? Or do they just bin it and send a new one?
by namdnay 5y ago
Do Apple actually do component-level repair? Or do they just bin it and send a new one?
- aequitas 5y agoMy guess is they aggregate defect units in specialised locations that can do bulk repair and make them available for refurbished (or even new) units depending on the demand or tossed/recycled for EOL products/parts.
- grishka 5y agoI don't think they ever do. Even "officially" replacing the battery on those MacBooks where it's glued in meant replacing the entire top case along with it. I'm 99.999% sure they would also replace the entire motherboard rather than the actual $0.05 component on it that failed.
- IanSanders 5y agoTheir smaller / cheaper iphone line (SE?) is made mostly from recycled components I heard
- grishka 5y agoProbably their usual greenwashing stuff like "100% recycled aluminum"
- IanSanders 5y agoI meant from previous generation iPhones of the same form factor - it used exactly the same screen and camera
- namdnay 5y agoI suspect they mean "recycled" as in "we reuse existing assembly lines / stocks of parts" and not "we take apart old iphone 8s to make SEs". That doesnt seem feasible from a quality assurance POV
- kube-system 5y agoThere’s no way that it would be even remotely economical for them to do so. I can’t think of any board they have that costs more than the labor costs that would be required to do such repairs at scale.
- postalrat 5y agoYour first question is the same as "Does Apple actually care about the environment?"
- naravara 5y agoDepends on the repair needed, but more often than not it seems like they send it in for refurbishment and send you a new one. It probably makes a lot more sense from a QA standpoint to do it that way. Screen replacement and battery servicing are pretty routine, though, and I'm pretty sure that's the only kind of repair that your typical end-user is ever going to feel comfortable doing.