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Just how Apple does not calculate profit on their AppStore eh. What a wonderfully self serving coincidence. Apple does not do component level repair because th

Just how Apple does not calculate profit on their AppStore eh. What a wonderfully self serving coincidence. Apple does not do component level repair because they want to push new devices and at reluctantly sell parts at obscene profit margins. That does not imply component level repair is not economically viable. It only implies that Apple is that sort of dinasour which Silicon Valley is supposed to disrupt.

viro 5y ago
No Apple doesn't do component level repair because of the cost of having that level of techs at EVERY Apple retail isn't realistic for the number of repairs they would have to do every day.
- kenned3 5y ago
  This is an absolute nonsense response. Ever heard of mailing your phone in for "major repairs"? Why do they need to do 'component level repair at every retail outlet"?
  - concinds 5y ago
    The problem is that on the sheer scale of Apple's worldwide repair needs (if every big repair was sent to a US location), they'd need to have tens of thousands of highly-paid technicians who are good at soldering, and make very few mistakes (also, add the cost of new machines for every failed repair). Apple's already struggling with "lego-block repairs" (take out bad motherboard, put new one in), there's no way they could do this at scale. (See https://www.reddit.com/r/apple/comments/acqwut/do_you_know_what_happens_to_your_macbook_when_you/ https://www.reddit.com/r/apple/comments/acqwut/do_you_know_w... and more recent reporting on CSAT Solutions's incompetence, poor incentives, and very high turnover).
tibbetts 5y ago
I don’t see a lot of disruption heading in the direction of local high skilled technicians doing sophisticated component level repair. If anything I see the exact opposite. Unless we have some regulation forcing companies to account for cost of disposing of devices, they are going to keep making devices more disposable.

viro 5y ago

No Apple doesn't do component level repair because of the cost of having that level of techs at EVERY Apple retail isn't realistic for the number of repairs they would have to do every day.

kenned3 5y ago
This is an absolute nonsense response. Ever heard of mailing your phone in for "major repairs"? Why do they need to do 'component level repair at every retail outlet"?
- concinds 5y ago
  The problem is that on the sheer scale of Apple's worldwide repair needs (if every big repair was sent to a US location), they'd need to have tens of thousands of highly-paid technicians who are good at soldering, and make very few mistakes (also, add the cost of new machines for every failed repair). Apple's already struggling with "lego-block repairs" (take out bad motherboard, put new one in), there's no way they could do this at scale. (See https://www.reddit.com/r/apple/comments/acqwut/do_you_know_what_happens_to_your_macbook_when_you/ https://www.reddit.com/r/apple/comments/acqwut/do_you_know_w... and more recent reporting on CSAT Solutions's incompetence, poor incentives, and very high turnover).

tibbetts 5y ago

I don’t see a lot of disruption heading in the direction of local high skilled technicians doing sophisticated component level repair. If anything I see the exact opposite. Unless we have some regulation forcing companies to account for cost of disposing of devices, they are going to keep making devices more disposable.