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T-Mobile Thuis literally delayed the end of my subscription by two months, and only cancelled it when I called back. There wasn't ever a way to cancel online. I
by grenoire 5y ago
T-Mobile Thuis literally delayed the end of my subscription by two months, and only cancelled it when I called back. There wasn't ever a way to cancel online. In practice they've really been truly garbage, lawful or not.
- t0mas88 5y agoZiggo is similar, very shitty customer service, and you have to talk to an aggressive sales person to be allowed to cancel. The moment fiber was delivered to my area I cancelled them and just hung up on the sales guy lying to me about how their speed was higher (it definitely isn't) than fiber.
- microtonal 5y agoZiggo is terrible. I recently overheard one of their salespersons (at MediaMarkt) claiming that Ziggo is also fiber internet (it's cable). Only when the customer pushed him, he admitted that it is not really fiber, but then argued that it doesn't really matter, because 90whatever percent of the route from the data center to home is fiber.
- consp 5y ago> doesn't really matter Their 35/50Mbit upload speed says differently. I'm really looking forward to not having to call them again for discounts (since you otherwise pay more than new customers) because I can then actually leave them when the fiber is installed. Good to know I just have to hang up on the sales guy.