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Also, in most teams, people who do external communication are different from those doing triage and troubleshooting.
by kazen44 5y ago
Also, in most teams, people who do external communication are different from those doing triage and troubleshooting.
- cheeze 5y agoYeah, but they are still people who are responding to a page, working on wording and getting it approved, and then updating. 20 minutes seems pretty reasonable to me.