A slight tangent here, but one that I enjoyed: I've used gov.uk services/sites quite a bit and find them easy to follow and almost always written in unambiguou

A slight tangent here, but one that I enjoyed: I've used gov.uk services/sites quite a bit and find them easy to follow and almost always written in unambiguous and clear language. So, having seen this post and the positive comments it generated about gov.uk, I went to the main site and posted a shout-out for the team (especially UI/UX) with a link to this thread. I left my name and email address in the boxes that allow you to request a reply. I received two automated responses. One contained a tracking link to see the status/progress of my query/comment. The other contained a copy of my comment for my records, and also some info about my set-up at the bottom: > [User agent] Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/95.0.4638.69 Safari/537.36 > [JavaScript Enabled] false > Thank you, > GOV.UK User Support Team That's a nice touch, in my opinion, and it made me smile.