This is interesting to me. I actually left Chase a few years ago over a very similar issue: their statement PDFs would show up blank in all the PDF readers I te

This is interesting to me. I actually left Chase a few years ago over a very similar issue: their statement PDFs would show up blank in all the PDF readers I tested. After contacting support and being told that the only option was for me to install the latest Adobe Acrobat Reader, I told them to close my account. I never even thought about the accessibility requirements. I am sure that relying on PDF features that only the latest Acrobat supports hurts a lot of people on that front too (unless Acrobat happens to be the most accessible of readers?)