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This is a great example of why building and keeping trust is important. If you have trust, then a honest mistake will be accepted as a honest mistake and quick
by tgsovlerkhgsel 5y ago
This is a great example of why building and keeping trust is important.
If you have trust, then a honest mistake will be accepted as a honest mistake and quickly forgotten.
If trust is already strained, then even a honest mistake will be seen as an attack, blown out of proportion, and require significant work to restore the additional damage it did to the already low level of remaining trust.
- skinkestek 5y agoExactly. For the longest time I trusted Google. Today I still think there are lots and lots of nice people there but I don't trust the organization anymore and I feel like a jackass for trusting them for so long. Please note that I trust them a lot more than China or Russia, I just don't give Google the benefit of doubt anymore, they have to earn my trust and then some every single time until search works, they have provably stood up against China a couple of times, restored the browser ecosystem etc. A tall order yes, but Google is the one who could do it if they weren't so ridiculously busy with things I don't care about ;-)