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Fidelity has a decent chat bot, it is very easy to open/close accounts or escalate to a human. I do feel that chat bot interfaces work better on desktop than m
by roland35 5y ago
Fidelity has a decent chat bot, it is very easy to open/close accounts or escalate to a human.
I do feel that chat bot interfaces work better on desktop than mobile, since it doesn't take over the entire screen (example, I can type in "close account ... Then see the list of all my accounts to find the one to close without leaving the chat bot text box)