For me, it was mostly multiple choice questions that ended with, "your order has been refunded, you may keep or dispose of the item". That jibes totally with m

For me, it was mostly multiple choice questions that ended with, "your order has been refunded, you may keep or dispose of the item". That jibes totally with my experience as well. Like you said "it works because it actually has the power/permissions to solve your problem." It's not necessarily more intelligent but it can do useful things nonetheless.