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So you clearly have a hardware problem since your USB-C ports aren't charging. And rather than go to Apple you instead randomly press buttons and then are surp

So you clearly have a hardware problem since your USB-C ports aren't charging. And rather than go to Apple you instead randomly press buttons and then are surprised when random things happen. Okay.

Gys 5y ago
> go to Apple Is there an easy way to do that in the moment? Genuine question. I (we) have many Apple devices and in my experience ‘it just works’ until it does not. And if not you are out of luck. No errors, no warnings, nothing. It ‘just does not work’. Googling mostly does nog give any usable solutions. I would love to gave an instant phone or chat service. For free, because I feel like like really paying a lot already.
- Tagbert 5y ago
  Not sure where you are. In the US Apple stores are open and doing support. You just need to schedule a session.
  - Gys 5y ago
    By 'at the moment' I mean now. Because the problem is now. Scheduling a visit to an Apple Store is not a good option to deal with my frustration at that moment. Besides, I am in Europe, where the prices are higher while having far less Apple Stores (pretty sure there is none in the country where I live).
  - lowercased 5y ago
    which... may be days or a week away, if there's anything remotely close to you. FWIW, I've usually been able to get something 'same day', but not always, and often it's "hey, there's a slot in 2 hours, and the next one is in 6 days".
    - FDSGSG 5y ago
      > may be days or a week away, if there's anything remotely close to you That's the cost of not living in a big city. Life is full of choices.
      - deleted 5y ago
        [deleted]
- gbear605 5y ago
  It’s not instant, but Apple phone support/chat support is free and the wait times are usually <5 minutes in my experience.
  - Gys 5y ago
    Interesting. Also in Europe? I will try this week. I often have problems and am pretty sure a new one will turn up soon. AirDrop is a notoriously returning problem. Sometimes it works, sometimes it does not. I consider myself tech savvy and understand how it works, but AirDrop is often useless.
jazzyjackson 5y ago
“randomly press buttons” is absolutely step 1, this is not a nuclear power plant we’re dealing with… they got it to work didn’t they?
- EamonnMR 5y ago
  I am not aware of any other way to wake up a MacBook with the clamshell closed. Step 1: plug it in. If it doesn't turn on step 2 is to hit keys, right?

So you clearly have a hardware problem since your USB-C ports aren't charging. And rather than go to Apple you instead randomly press buttons and then are surprised when random things happen. Okay.

Gys 5y ago

> go to Apple Is there an easy way to do that in the moment? Genuine question. I (we) have many Apple devices and in my experience ‘it just works’ until it does not. And if not you are out of luck. No errors, no warnings, nothing. It ‘just does not work’. Googling mostly does nog give any usable solutions. I would love to gave an instant phone or chat service. For free, because I feel like like really paying a lot already.

Tagbert 5y ago
Not sure where you are. In the US Apple stores are open and doing support. You just need to schedule a session.
- Gys 5y ago
  By 'at the moment' I mean now. Because the problem is now. Scheduling a visit to an Apple Store is not a good option to deal with my frustration at that moment. Besides, I am in Europe, where the prices are higher while having far less Apple Stores (pretty sure there is none in the country where I live).
- lowercased 5y ago
  which... may be days or a week away, if there's anything remotely close to you. FWIW, I've usually been able to get something 'same day', but not always, and often it's "hey, there's a slot in 2 hours, and the next one is in 6 days".
  - FDSGSG 5y ago
    > may be days or a week away, if there's anything remotely close to you That's the cost of not living in a big city. Life is full of choices.
    - deleted 5y ago
      [deleted]
gbear605 5y ago
It’s not instant, but Apple phone support/chat support is free and the wait times are usually <5 minutes in my experience.
- Gys 5y ago
  Interesting. Also in Europe? I will try this week. I often have problems and am pretty sure a new one will turn up soon. AirDrop is a notoriously returning problem. Sometimes it works, sometimes it does not. I consider myself tech savvy and understand how it works, but AirDrop is often useless.

jazzyjackson 5y ago

“randomly press buttons” is absolutely step 1, this is not a nuclear power plant we’re dealing with… they got it to work didn’t they?

EamonnMR 5y ago
I am not aware of any other way to wake up a MacBook with the clamshell closed. Step 1: plug it in. If it doesn't turn on step 2 is to hit keys, right?