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This morning I plugged in my macbook and tried to turn it on. No dice. Hammered the external mouse and keyboard. No luck. Opened up the clamshell, started testi
by EamonnMR 5y ago
This morning I plugged in my macbook and tried to turn it on. No dice. Hammered the external mouse and keyboard. No luck. Opened up the clamshell, started testing USB-C ports to figure out which one wants to charge today. Hammered the "on" button. It started asking out loud in what to me sounded like an old school macintalk voice for a username... I have to assume I provoked some sort of accessibility feature. Hammered some more buttons in frustration, switched USB ports again, got an apple logo. Then a "reset password" screen. Reconnected to power and it finally booted up, telling me that there was a problem. This is not an unusual experience.
- threeseed 5y agoSo you clearly have a hardware problem since your USB-C ports aren't charging. And rather than go to Apple you instead randomly press buttons and then are surprised when random things happen. Okay.
- Gys 5y ago> go to Apple Is there an easy way to do that in the moment? Genuine question. I (we) have many Apple devices and in my experience ‘it just works’ until it does not. And if not you are out of luck. No errors, no warnings, nothing. It ‘just does not work’. Googling mostly does nog give any usable solutions. I would love to gave an instant phone or chat service. For free, because I feel like like really paying a lot already.
- Tagbert 5y agoNot sure where you are. In the US Apple stores are open and doing support. You just need to schedule a session.
- Gys 5y agoBy 'at the moment' I mean now. Because the problem is now. Scheduling a visit to an Apple Store is not a good option to deal with my frustration at that moment. Besides, I am in Europe, where the prices are higher while having far less Apple Stores (pretty sure there is none in the country where I live).
- lowercased 5y agowhich... may be days or a week away, if there's anything remotely close to you. FWIW, I've usually been able to get something 'same day', but not always, and often it's "hey, there's a slot in 2 hours, and the next one is in 6 days".
- FDSGSG 5y ago> may be days or a week away, if there's anything remotely close to you That's the cost of not living in a big city. Life is full of choices.
- deleted 5y ago[deleted]
- gbear605 5y agoIt’s not instant, but Apple phone support/chat support is free and the wait times are usually <5 minutes in my experience.
- Gys 5y agoInteresting. Also in Europe? I will try this week. I often have problems and am pretty sure a new one will turn up soon. AirDrop is a notoriously returning problem. Sometimes it works, sometimes it does not. I consider myself tech savvy and understand how it works, but AirDrop is often useless.
- jazzyjackson 5y ago“randomly press buttons” is absolutely step 1, this is not a nuclear power plant we’re dealing with… they got it to work didn’t they?
- EamonnMR 5y agoI am not aware of any other way to wake up a MacBook with the clamshell closed. Step 1: plug it in. If it doesn't turn on step 2 is to hit keys, right?
- boringg 5y agoDid you use the wrong charging block? My MBP did that when I used the charging block meant for a macbook. It took a lot longer to get a charge to start the computer. Sounds a lot like my experience. I now make sure I only use the appropriate block
- deleted 5y ago[deleted]
- Tagbert 5y agoYes, that is an unusual experience. Something is wrong, probably hardware, and causing this instability.
- the_other 5y agoMaybe don't hammer it so hard?