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Apple needs to re-hash their ancient process for handling bugs and remove the entrenchment around Radar, internally and externally. Stop outsourcing your intern
by aejnsn 5y ago
Apple needs to re-hash their ancient process for handling bugs and remove the entrenchment around Radar, internally and externally. Stop outsourcing your internal tools overseas and telling product engineers ‘it is like it is’. That clearly didn’t work with customers (re: MacBook feature reversals), it also doesn’t work with engineers. Allow engineers to scratch their own itch, and solve these complexity problems in the stack. Fix the back-office mechanisms and SIMPLIFY. Stop building features on sandcastles to pretend they’re concrete.
- sparky_ 5y agoEx-Apple employee here. You have it exactly.
- saagarjha 5y agoRadar has a dedicated team with full-time, US-based Apple employees working on it.
- nixpulvis 5y agoIt's also kinda a pile of garbage. But so is everything else... (actually in many ways it was a lot better than some others, but that's beside the point here). Part of my job at Apple was simply to cache and organize things locally for our team in a way that made sense to us. Every team is going to want to do this differently. Find good abstractions that are generic enough to let people do with them as they please. Don't force your model down my throat, I'll probably just gag it up and come after you instead. The issues at Apple stem from the top. Replacing Radar alone solves nothing.