3 ms·

I'd expand your reasoning to include organizational complexity, which sometimes overrides technical factors.

• Skunkleton 5y ago
  That's a good point. I've observed in my own work that complex organizations have a way of driving out expertise. I don't mean that experts quit, as that is an unavoidable fact of doing business. Rather the organization is structured in such a way it is difficult to build expertise in the first place, and many of the experts are the people that were around before the organizational complexity arose.