Hmm, I guess (a) was redundant because it could have been (and is a link). (b) and (c) trigger a specific funnel that assigns that message to someone in our tea

Hmm, I guess (a) was redundant because it could have been (and is a link). (b) and (c) trigger a specific funnel that assigns that message to someone in our team, so those had to be triggered from the bot. (d) is just a nice way of saying "leave me alone".