5 ms·

Can anyone confirm this? I don’t have a FreeBSD machine handy right now but I just switched user agent to FreeBSD amd64 on a Linux machine with Chromium 95 and

Can anyone confirm this? I don’t have a FreeBSD machine handy right now but I just switched user agent to FreeBSD amd64 on a Linux machine with Chromium 95 and have no issue with the front page or logging into chase.com. I have rarely encountered issues using this Linux/X11 setup on chase.com for years. Is it possible they are using an ancient browser and incorrectly assuming it’s the OS part of the user agent?

kafkaIncarnate 5y ago
I can confirm this is 100% false. Been using Linux to login to Chase for years, never had any problems (other than weird ad-blocker issues which are cross-platform). Just tested again just to confirm that I can log in just fine. No User-Agent switcher required.
- alias_neo 5y ago
  Small nit-pick, but OP isn't running Linux, they're running FreeBSD. They too mention Linux so it's possible they aren't aware of the difference. It's possible "Linux" is allowed, but not *nix/Unix?
  - swills 5y ago
    Quite likely.
- hericium 5y ago
  May be OS with small userbase and less popular browser combo.
- swills 5y ago
  I have seen the same thing, the article is correct.
- malfist 5y ago
  Take a look at their evidence that chase "openly admits to hating linux and freebsd". It's a reddit post with 3 votes about a CS response saying not supporting linux doesn't constitute an ADA violation. Everything in this article and it's supporting evidence is a stretch and should be evaluated very carefully.
kristopolous 5y ago
I use it almost every day. I'm thinking The user is using a weird user agent/browser and misdiagnosed the problem. It looks like Firefox but there's just so many small browsers these days. Honestly I'd need to see the offending code. If it's user agent testing, those strings should still be readable even in a compressed js unless they run it through an obfuscator
- swills 5y ago
  The article is 100% correct, I've experienced the exact same thing. For a while I thought it was blocking me due to uBlock or something, took me a while to figure out it was just the user agent.
- kafkaIncarnate 5y ago
  The small browsers thing sounds about right. Check the link he posted about the email someone received on Reddit. It's posted like it's a screenshot from Mutt or some other terminal mail editor. Looks more like they are flexing their email terminal usage not just copy/pasting the message (png for text? come'on!). Probably using qutebrowser or something else like that.
  - kristopolous 5y ago
    platform.js 1.3.1 is in there (https://github.com/bestiejs/platform.js/ https://github.com/bestiejs/platform.js/) I see this from the pretty-printed version function a() { return /Android|webOS|iPhone|iPad|iPod|BlackBerry|IEMobile|Opera Mini/i.test(navigator.userAgent) ? "Device" : "Desktop" } So let's try to just say I'm say, Opera Mini, still no dice. I tried a bunhch of these to no avail. I don't know how the OP got this.
    - kafkaIncarnate 5y ago
      Well that kind of matches the message he received from the website. It looks like they are just trying to notify you that there is a Chase Mobile App available (which for the average phone user, would be 99.9999% better than using a browser). Personally I wouldn't use a phone for banking but some people don't have laptops/desktops.
evanfarrar 5y ago
I’ve certainly been blocked by chase on linux with firefox, but I was only using their auto loans at the time. It was super annoying, because I first tried to get a payoff quote on the iOS app, then the mobile website, then on a linux laptop, before resigning and using my work Macbook. Perhaps other lines of business support linux better?
jo-m 5y ago
I have been using chase.com on Ubuntu 18.04 and 20.04 with Firefox for years without any issues.

kafkaIncarnate 5y ago

I can confirm this is 100% false. Been using Linux to login to Chase for years, never had any problems (other than weird ad-blocker issues which are cross-platform). Just tested again just to confirm that I can log in just fine. No User-Agent switcher required.

alias_neo 5y ago
Small nit-pick, but OP isn't running Linux, they're running FreeBSD. They too mention Linux so it's possible they aren't aware of the difference. It's possible "Linux" is allowed, but not *nix/Unix?
- swills 5y ago
  Quite likely.
hericium 5y ago
May be OS with small userbase and less popular browser combo.
swills 5y ago
I have seen the same thing, the article is correct.
malfist 5y ago
Take a look at their evidence that chase "openly admits to hating linux and freebsd". It's a reddit post with 3 votes about a CS response saying not supporting linux doesn't constitute an ADA violation. Everything in this article and it's supporting evidence is a stretch and should be evaluated very carefully.

kristopolous 5y ago

I use it almost every day. I'm thinking The user is using a weird user agent/browser and misdiagnosed the problem. It looks like Firefox but there's just so many small browsers these days. Honestly I'd need to see the offending code. If it's user agent testing, those strings should still be readable even in a compressed js unless they run it through an obfuscator

swills 5y ago
The article is 100% correct, I've experienced the exact same thing. For a while I thought it was blocking me due to uBlock or something, took me a while to figure out it was just the user agent.
kafkaIncarnate 5y ago
The small browsers thing sounds about right. Check the link he posted about the email someone received on Reddit. It's posted like it's a screenshot from Mutt or some other terminal mail editor. Looks more like they are flexing their email terminal usage not just copy/pasting the message (png for text? come'on!). Probably using qutebrowser or something else like that.
- kristopolous 5y ago
  platform.js 1.3.1 is in there (https://github.com/bestiejs/platform.js/ https://github.com/bestiejs/platform.js/) I see this from the pretty-printed version function a() { return /Android|webOS|iPhone|iPad|iPod|BlackBerry|IEMobile|Opera Mini/i.test(navigator.userAgent) ? "Device" : "Desktop" } So let's try to just say I'm say, Opera Mini, still no dice. I tried a bunhch of these to no avail. I don't know how the OP got this.
  - kafkaIncarnate 5y ago
    Well that kind of matches the message he received from the website. It looks like they are just trying to notify you that there is a Chase Mobile App available (which for the average phone user, would be 99.9999% better than using a browser). Personally I wouldn't use a phone for banking but some people don't have laptops/desktops.

evanfarrar 5y ago

I’ve certainly been blocked by chase on linux with firefox, but I was only using their auto loans at the time. It was super annoying, because I first tried to get a payoff quote on the iOS app, then the mobile website, then on a linux laptop, before resigning and using my work Macbook. Perhaps other lines of business support linux better?

jo-m 5y ago

I have been using chase.com on Ubuntu 18.04 and 20.04 with Firefox for years without any issues.