5 ms·
I run a big portfolio of mobile apps, and the discussion around this is misguided. It's not about Apple taking 30% of the revenue generated from these ads. It'
by offtotheraces 5y ago
I run a big portfolio of mobile apps, and the discussion around this is misguided. It's not about Apple taking 30% of the revenue generated from these ads.
It's about Apple driving up the user acquisition costs for these companies so much so that it become entirely uneconomical for them to buy ads that direct users to their own websites, and instead the campaigns that target users to download the app - which results in 30%-to-Apple IAP subscriptions - become much more attractive again. So Apple is trying to make the cost of running these ads so prohibitive to the companies that they stop trying to drive web subscriptions and instead go back to driving app subscriptions only, where Apple gets 30% of everything.
As you can see it's even more sinister than it first appears - it's not a short term land grab, it's a long term strategy to prevent developers from legitimately acquiring users outside of Apple’s walled garden.
(Looking at the economics make this even more clear. Let's say Tinder has a $100 subscriber LTV (lifetime value). If the user purchases the subscription in the app, Apple takes $30 of that, so if Tinder wants to run a marketing campaign on Google, Facebook, etc that drives an app install, they can't pay more than $70, otherwise their spend has a negative margin.
On the other hand, if tinder can use these ads to get people to subscribe on the Tinder website, they have a ~$97 LTV ($100 minus 3% payment processing fee via stripe/adyen/etc). So now they can run a campaign on Google where they can spend up to $97 to acquire a user, much more than the $70 before. And because Google and Facebook inventory availability scales non-linearly with your maximum bid, a 38% increase in acquisition cost allowable could mean a 100% increase in available inventory, and potentially higher quality inventory at that.
But if Apple - with their unlimited cash pile and not caring about negative margins - comes in and soaks up all this inventory by bidding the same $97 for every user, all of a sudden the cost for Tinder to acquire these users goes way up and becomes negative margin. At that point, the rationale thing for tinder to do is stop running these campaigns. This means they stop getting web subscriptions, stop diversifying their business away from Apple, and Apple maintains its iron grip on Tinder.
Remember, in this case Apple is paying $97 to acquire a user who will generate $30 for them (30% of the $100 LTV), so they're massively in the hole on this spend. But they don't care because their goal isn't to profitably acquire users; their goal is to make the costs for Tinder to create a more diversified business so high that Tinder stops trying to. That's some f-ed up sh*t.
- renewiltord 5y agoUnlike predatory pricing, you can’t really price people out of this permanently. Tinder in this example is still getting the customer. Google is still getting paid. So the moment Apple stops buying the ads, they’re both ready to participate again. So how is it a long term play?
- makeitdouble 5y ago> how long I think we can assume Apple is getting enough out of it to run this scheme permanently. Unlike Tinder, they can get extra revenue from the user staying in the ecosystem (active credit card registered for IAP), getting used to Apple’s service, and keep buying Apple devices. Their LTV of the user is not just the 30% cut.
- Joeri 5y agoYou do it while a service is growing, to capture most of the subscribers. Once growth dies down you stop buying and while the subscriber base will slowly bleed from app to web, you can ride the revenue stream from the growth fase’s subscribers for a long time.
- offtotheraces 5y agoYou're right on two accounts: - Google gets paid no matter who pays, so they don't care - Tinder still gets the revenue (and at better margins bc they're not actually have to pay for that user anymore - Apple is paying) And even your last point is not wrong: at some point Apple may stop doing this. But that could be year's away, and in the meantime, they're throwing their big stack around to make it too costly for developers - who Apple supposedly partners with - to build businesses that are less dependent on Apple’s whims. Plus, Apple uses the fact that most subscribers to app store products subscribe on the app store itself to bolster their case with regulators that no reform is needed bc consumers are overwhelmingly happy to use Apple’s IAP systems. But if Apple is putting it's finger on the scales in order to actively drive users away from web subscriptions, then they heavily misleading these regulators about the true “choices” consumers are making.
- jefftk 5y agoSorry, where in the article do you see that Apple is running these ads in a way that loses them money?