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Oh god, EAP are the worst most useless benefits. Good luck trying to use them. The free therapy sessions offered were unbookable. Only a handful of providers, w
by stbenjam 5y ago
Oh god, EAP are the worst most useless benefits. Good luck trying to use them. The free therapy sessions offered were unbookable. Only a handful of providers, who had no availability. When I found one after months of trying, they ghosted me for our virtual visit.
I was suffering horrible from anxiety and panic attacks and that honestly made things worse. I felt relieved to be able to talk about it and then got the rug pulled right out from under me.
- BigRedDog1669 5y agoTotally agree, the health care plan my very large company offered had months long wait times for therapists. The company would send email "We care about mental health" with a list of resources and EAP stuff. When I emailed them about the unavailability of therapy through their insurance they had no response. I tried using the internal EAP and it had so many limits and hurdles that it added more stress.
- deleted 5y ago[deleted]
- BadCookie 5y agoI had a similar experience. After my dad died, I thought it might help to talk to someone. My EAP benefit turned out to be useless. There’s a shortage of mental health professionals that didn’t exist before—or at least was made much worse by—the pandemic.
- novok 5y agoEAPs that are like this are like this because they want to control costs via rate limiting. Therapists have a hard time joining them too because they will only hire a set amount. The shortage is more in mental health professionals who take insurance. If your willing to pay full fee and then submit a super bill to your provider to get part of the cost back, you'll find therapists fairly quickly.