>Made it into an app where startups, research teams, and software developer houses could use the collective knowledge and advice of hundreds of thousands of peo

>Made it into an app where startups, research teams, and software developer houses could use the collective knowledge and advice of hundreds of thousands of people instead of just the dozens on their staff? Maybe it would be needed that those (startup, research teams, software developer houses) learn before to listen to their customers/users. Everyone of course is different and has different experiences, but in the last few years (personally) I found an increasing "detachment" between the people that write the software and their users. Maybe it us just me, but it seems like users (even paying ones in case of commercial tools) are considered more a nuisance than a resource.