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we believed that continuous integration/continuous deployment (ci/cd) will only bring good. but we started optimizing for metrics such as profit, ignoring actua
by blondin 5y ago
we believed that continuous integration/continuous deployment (ci/cd) will only bring good. but we started optimizing for metrics such as profit, ignoring actual customer issues.
we started solving issues that are not real customers issues.
people claim that software in the past was very unstable. sure, but let's start putting some context and numbers around these claims. or at least cite such software. in fact, let's do a quick mental exercise for those of us who have been there.
winamp vs. any current music "player".
in quotes, because most modern music apps can go around the entire web but can't often play music. i can't remember when i ever had any issue with winamp. so let me know if your experience was different.
winamp played "my" music. i don't know where the music these modern apps play is coming from. i must have bought them at some point. sometimes i don't remember when because they use so many user interface dark patterns. so many problems at each release or update these days that i want them to stop releasing.
on the other hand, they can't (or don't want to) solve real long-standing customer issues. every year there is a new round of "missing cover art"[0] issues opened for itunes / apple music.
[0]: https://www.google.com/search?q=apple+music+cover+art+missing https://www.google.com/search?q=apple+music+cover+art+missin...
- mathgladiator 5y agoThe big difference between WinAmp versus the current state is content availability. While I believe WinAmp is much better than Amazon Music, my WinAmp was full of "questionable content" whilst I have no anxiety around using a streaming service. The problem that I have with Amazon Music isn't the occasional need to restart the tab, but the lack of selection which my wife needs as part of the They Might Be Giants fan club which sends her stuff which isn't available on Amazon Music. I used to be able to upload it until they removed it. Sonos's software integration with my NAS was lack-luster with a surprising number of issues of "why isn't song X on it?!" My goal prior to my wife's next birthday is to setup a myalexamedia on a VM/S3 which I can turn on/off quickly to save pennies! Content and integration with either my Alexa speakers or Sonos are what is making quality an issue.
- agumonkey 5y agowhat the continuous idea brought is a neverending shape shift of everything. maybe android web players are better than winamp but every month there's a new one which differs a bit, the others will update and modify lots of things just because they can and there's a new fad. the experience of 90s software was obviously slower, more risky too (if you had a bug you had it until the next service patch 18months later). But it made people make long term choices and you as a user enjoyed a longer trip on the same plane. Humanly it feels more fulfilling (even though technically, I got less new features per month than with Chrome pace for instance)