I've been to Prague (granted, very touristy city) and the service was great. Never had any trouble. In Russia, it depends. They have very literal understanding

I've been to Prague (granted, very touristy city) and the service was great. Never had any trouble. In Russia, it depends. They have very literal understanding of capitalism now, so in the expensive stored, the service would be great, in cheap ones it'll be... not great. Also, Russian model of communication is much more direct than American, so something that would be unbelievably rude in the US may be OK in Russia - sometimes it's not a bad service, it's a different culture. Just as similarly sounding word can mean different things in different languages.