Just make it easy for people to leave feedback and don't worry about trying to trick users into talking to you. Better yet, listen to what users are saying abou

Just make it easy for people to leave feedback and don't worry about trying to trick users into talking to you. Better yet, listen to what users are saying about you to each other. People spend countless hours on social media talking about companies and their products or posting about common issues and errors they encouter. Seems like a really good place to start.